Terms and Conditions for GardenLore Market

Welcome to GardenLore Market. These Terms and Conditions govern your use of our online platform and the services we provide, including fresh fruit sourcing and distribution, artisanal bakery products, organic and local food market access, seasonal fruit baskets, catering for food events, and bakery workshops and classes. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By using our online platform or engaging with any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use our service.

2. Services Provided

• Fresh Produce & Groceries: We offer a range of fresh fruits, organic produce, and local food items subject to availability and seasonality. Product images are for illustrative purposes and may vary slightly from the actual product.
• Artisanal Bakery: Our bakery produces fresh bread, pastries, and other baked goods. All items are subject to daily availability.
• Seasonal Fruit Baskets: Customized fruit baskets are prepared with seasonal fruits. Contents may vary based on availability.
• Catering Services: Catering for food events is available upon request and subject to booking minimums, confirmation, and specific terms outlined in your catering agreement.
• Bakery Workshops & Classes: Enrollment in workshops and classes is subject to availability and requires advance booking. Specific terms for workshops, including cancellation policies, will be provided during registration.

3. Ordering and Payment

• Order Placement: Orders can be placed through our online platform or directly at our physical market. Orders are subject to confirmation and availability.
• Pricing: All prices are listed in Singapore Dollars (SGD) and are subject to change without prior notice. Applicable taxes will be added to the total where required.
• Payment: We accept various payment methods as indicated on our online platform. All payments must be received in full before an order is processed or services are rendered.
• Cancellations & Refunds: Our policy for cancellations and refunds varies by service type. Please refer to specific service pages or contact us directly for details. Generally, perishable goods are non-refundable once shipped or collected.

4. Delivery and Collection

• Delivery Service: Delivery options are available for certain products and locations as specified on our platform. Delivery times are estimates and subject to change due to unforeseen circumstances.
• Self-Collection: Orders can be collected from our physical location at 2847 Serangoon Road, #04-12, Singapore, Central Region, 328110, during our operational hours.
• Perishable Goods: It is the customer's responsibility to ensure prompt collection or receipt of perishable items to maintain their quality. We are not responsible for spoilage or damage due to delayed collection or delivery acceptance.

5. User Conduct

• You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of our services.
• You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.

6. Intellectual Property

All content included on our site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of GardenLore Market or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

7. Limitation of Liability

To the fullest extent permitted by law, GardenLore Market shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; and (d) unauthorized access, use or alteration of your transmissions or content.

While we strive to provide accurate product information, we do not warrant that product descriptions or other content on our site are entirely accurate, complete, reliable, current, or error-free.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

GardenLore Market
2847 Serangoon Road, #04-12
Singapore, Central Region, 328110
Singapore